Privacy policy

Welcome to DES®Floral. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with us.

1. Information We Collect

We may collect the following types of information when you visit our website or engage with our services:

  • Personal Information: Name, email address, phone number, shipping and billing address, and payment details when placing an order.
  • Communication Data: Information you provide when contacting us via email, WeChat, or other communication channels.
  • Website Usage Data: IP address, browser type, device information, and pages visited on our website to enhance user experience and improve our services.
  • Cookies and Tracking Technologies: We use cookies to personalize content, analyze website traffic, and improve marketing efforts.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill orders, including payment and shipping.
  • To communicate with you regarding your inquiries, orders, or support requests.
  • To improve our website functionality and customer experience.
  • To provide you with updates, promotions, or marketing materials (you can opt-out at any time).
  • To comply with legal and regulatory obligations.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, loss, or alteration. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • With third-party service providers who assist us in payment processing, shipping, and website analytics.
  • If required by law or to comply with legal obligations.
  • In the event of a business transfer, such as a merger or acquisition, where your information may be part of the transferred assets.

5. Your Rights and Choices

You have the right to:

  • Request access to your personal data.
  • Request correction or deletion of your personal data.
  • Opt-out of marketing communications at any time.
  • Disable cookies through your browser settings if you do not want tracking technologies to be used.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your data, please contact us:

DES®Floral
Address: 166 Xiaohan Village Industrial Park, Huanxiu Office, Jimo District, Qingdao, China
Email: support@desfloral.com
WeChat: +8619953230745

By using our website, you agree to this Privacy Policy and the collection and use of your information as outlined above.